Privacy Policy

Last updated: October 9, 2026

This Privacy Policy outlines how Tessreo collects, uses, handles, and protects your personal details when you browse our site, make purchases, or contact our team (collectively, the "Services"). Tessreo is hosted on the Shopify e-commerce platform, which provides the technology powering our online store. In any instance of conflict between this policy and our Terms of Service, this document governs how your personal data is handled.

Please review these terms carefully. By accessing or using Tessreo, you acknowledge and agree to the information practices described below.

Information We Collect and Process

We define "personal information" as details that identify, relate to, or can reasonably be linked with you or your household. It does not include de-identified or aggregated technical metrics that cannot identify you. Depending on your activities on Tessreo, we may collect:

Contact Details: Your full name, shipping destination, billing address, contact phone number, and email address.
Payment & Billing Data: Payment card numbers, billing information, transaction confirmations, and preferred payment methods (handled via secure payment processors).
Account Credentials: Username, password, security configurations, and account preferences.
Order & Activity History: Saved items, viewed products, cart additions, completed purchases, returns, exchanges, and cancellations.
Customer Support Records: Messages, inquiries, feedback, and correspondence submitted to our support desk.
Device & Technical Identifiers: IP addresses, browser types, operating systems, and device identifiers.
Browsing & Usage Data: How you navigate our catalog, time spent on pages, and interaction patterns across the store.

Where We Obtain Your Information

We collect personal information through three main channels:

Directly from You: When you place an order, create an account, submit a question, or subscribe to updates.
Automatically via Store Technology: Captured through essential cookies, tracking pixels, and browser logs as you navigate our catalog.
From Service Providers & Third Parties: From payment gateways, shipping couriers, cloud hosting providers, and fraud-screening services.

How We Use Your Personal Data

We process your data strictly for legitimate business and transactional operations, including:

Fulfilling Orders & Managing Services: Processing transactions, preparing shipments, managing returns, communicating delivery updates, and maintaining user accounts.
Customer Care: Answering inquiries, troubleshooting issues, and providing responsive order assistance.
Platform Security & Fraud Prevention: Verifying checkout credentials, detecting suspicious activities, preventing unauthorized access, and securing payments.
Store Improvements & Tailored Shopping: Analyzing customer traffic to optimize our catalog, improve checkout flow, and display relevant products.
Marketing Communications: Sending opt-in notifications about order status, restocks, or promotions (which you can opt out of at any time).
Legal & Regulatory Compliance: Fulfilling tax requirements, responding to legal requests, and enforcing our store policies.

When We Share Personal Information

We never sell your data for cash. We only share personal information with third parties under limited, operational circumstances:

Operational Service Providers: Trusted platforms that support our store operations (including Shopify, payment processors, fulfillment centers, shipping couriers, and technical support).
Advertising & Analytics Partners: Third-party tools that help us display relevant advertisements based on your browsing preferences (subject to your opt-out rights).
Direct User Requests: When you explicitly instruct us to share details (such as integrating social sign-ins or third-party checkout apps).
Legal and Corporate Obligations: When required by court order, subpoena, government regulation, or during a business restructuring or acquisition.

Shopify Infrastructure

Tessreo is hosted on the Shopify platform. Shopify processes and stores store data on our behalf, which may involve secure data transfers across international borders. Shopify may also use data from customer interactions across multiple stores to power fraud-detection systems and platform analytics. For comprehensive details on how Shopify manages consumer data and to review their privacy protocols, please visit the Shopify Consumer Privacy Policy.

External Links

Our website may occasionally reference or link to external sites. We do not operate or control these third-party platforms and cannot assume responsibility for their privacy practices. We recommend reviewing the individual policies of any external sites you visit.

Children's Privacy

Tessreo is built for adult shoppers and does not knowingly collect personal details from minors under the legal age of majority. If you suspect that a child has provided us with their details, please reach out so we can promptly delete the information from our systems.

Data Protection and Retention

We apply standard security protocols to safeguard your personal data. However, please remember that no method of transmission over the internet or electronic storage is completely impenetrable. We maintain your transaction and account records only for as long as necessary to fulfill store operations, satisfy accounting requirements, resolve disputes, and comply with statutory obligations.

Your Privacy Rights & Choices

Depending on your jurisdiction (including US states with active privacy laws, the UK, and the EEA), you may hold specific legal rights concerning your personal data:

Access / Know: Request a summary and copy of the personal information we retain about you.
Correction: Request updates or corrections to incomplete or inaccurate records.
Deletion: Request that we erase your stored personal information, subject to legal record-retention requirements.
Portability: Obtain an export of your information in a structured, portable electronic format.
Opt-Out of Targeted Advertising: Opt out of having your data shared for cross-context behavioral marketing. If your browser sends a Global Privacy Control (GPC) signal, we honor it automatically as an opt-out request. Learn more at globalprivacycontrol.org.
Marketing Unsubscribe: You can opt out of marketing emails at any time via the unsubscribe link included in our emails (essential order notifications will still be delivered).

For visitors in the UK and European Economic Area (EEA), you also have the right to object to processing, request processing restrictions, or withdraw consent at any time without affecting past lawful handling. You may manage Shopify merchant ad settings directly at privacy.shopify.com.

Cross-Border Data Transfers

Your details may be transferred, hosted, and processed in countries outside your local jurisdiction, including the United States. For data originating from the UK or EEA, we ensure protection using approved safeguards such as Standard Contractual Clauses (SCCs) or equivalent international transfer agreements.

Contact Us

If you have any questions, wish to exercise your rights, or want to submit an inquiry regarding our privacy practices, please contact our privacy desk:

Email: hello@Tessreo.com
Phone: +1 307-227-4069
US Office: M SHAHZAIB LLC, 312 W 2nd St, Unit A1184, Casper, WY, 82601, USA
UK Office: M SHAHZAIB LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom